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 You are a valued member of Bay Federal Credit Union and we are committed to protecting your personal account information. A national merchant card processor recently experienced a breach of cardholder information, including card numbers, expiration dates, and names. Although certain card data may have been exposed in this incident, it does not mean that data related to your account was taken or that fraud will occur on your account. If your VISA Debit Card or Credit Card was affected by this breach, we sent you a letter informing you of the situation and have issued you new card(s). Your old card(s) will be deactivated to prevent possible fraudulent activity. When your new card arrives in the mail:
As always, please monitor your transaction history and contact us with any transactions you do not recognize. If the transactions are fraudulent, there may be steps taken to release you from liability of If you did not receive a letter from us regarding this situation, your card(s) were not affected by the breach. Still you should continue to monitor your transaction history for any suspicious activity and contact us immediately if you discover any. We would like to reassure you that your Bay Federal member information remains safe and secure. While this breach of cardholder information occurred elsewhere, we are taking prompt action to ensure the safety and security of your accounts.
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