We know that the past year's pandemic and isolation restrictions have caused financial hardships for many of us. If you find yourself having trouble making your loan payments during this time, or are otherwise facing financial difficulty, know that we have options available to you. As always, reach out if you need help.
For members interested in assistance with their auto loan, personal loan, or Visa Credit Card payments, please fill out the Consumer Preservation Program application. If your hardship is a result of the COVID-19 pandemic, please provide documentation and your application will be fast-tracked. Feel free to contact us if you have any questions.
For members interested in assistance with their mortgage, please fill out the Home Preservation Program application. If your request is related to the COVID-19 pandemic, please provide documentation and your form will be fast-tracked. Once your application is processed you will receive an email confirmation. If you have additional questions once you receive your confirmation email, please visit our FAQ page or contact us and we will be happy to assist you.
We encourage you to visit the Federal Consumer Financial Protection Bureau site for more details on payment assistance, and other useful information.
For members that have other questions related to our response to the COVID-19 pandemic, please feel free to contact us. Thank you for your membership and for helping us to keep our community safe and healthy. We appreciate you!