If the payment is returned for any reason, the Bill Pay service will be blocked. If the payment was returned because the account did not have sufficient funds, Bill Pay will resubmit the payment up to three times. These attempted debits cannot be stopped. There may be insufficient funds fees as a result. Please see our Fee Schedule for details.
After the first rejection, you will be sent an email stating that the payment could not be debited and that the Bill Pay service has been blocked.
While the block is in place, any payments scheduled to occur during the blocked period will be cancelled.
Once the payment successfully clears your checking account, the block will be lifted. This will happen within three business days.
Once the block is removed, any automatic and one-time payments scheduled to be sent during the blocked period would need to be rescheduled. Recurring payments will be reinstated.
If sufficient funds are not available as of the third re-attempted debit, your overdrawn balance may be sent to a third party collection company in order to recover the funds and you are liable for any fees required for collection of the funds.