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The Economic Impact Payment Prepaid Debit Card FAQ

Many people are receiving prepaid debit cards from the government with their Economic Impact Payment preloaded on it. We have compiled some commonly asked questions and answers to help you understand how to use your card without paying fees.

Information about these payments and the status of your specific payment can be found on the IRS Coronavirus Tax Relief website. You can also visit the Consumer Financial Protection Bureau Guide to COVID-19 Economic Stimulus Relief page for additional detailed information.

Economic Impact Payment Prepaid Debit Cards FAQ

  • I received an Economic Impact Payment VISA prepaid debit card from the government in the mail. Is this a scam?

  • How do I activate my card?

  • How do I check my balance without paying a fee?

  • How do I use my card to get cash without paying a fee?

  • How do I transfer money from my card to my BayFed account without paying a fee?

  • I would like to pay a bill (such as rent) that doesn’t allow payment with debit cards. How can I do this without paying a fee?


Be sure to start on the IRS.gov website to find out if you are eligible for a payment. DO NOT enter your personal information on any other website to check the status of your stimulus payment. The IRS will not call you for information; if someone claiming to be from the IRS calls you for information, hang up immediately.

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