Member Service Center

Our local representatives are ready to assist you over the phone, in both English and Spanish! You may contact us during regular business hours at 831.479.6000 or toll-free at 888.4BAYFED.

Member Service Center

Our Member Service Center is full of helpful Bay Federal Credit Union representatives ready to assist you with any inquiry you may need. 

  • Membership
  • Loan payments
  • Concerns about fraud
  • Online Banking access
  • Special requests
  • And more!

Contact

You may contact us during regular business hours at 831.479.6000 or toll-free at 888.4BAYFED. Our Member Service Center hours are:

  • Monday, Tuesday and Thursday 8 AM – 5 PM
  • Wednesday 10 AM – 5 PM
  • Friday 8 AM – 6 PM
  • Saturdays 9 AM – 3 PM

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