Member Privacy Information

Bay Federal takes your privacy and personal information very seriously. We have a dedicated group of information security and compliance professionals that work tirelessly to ensure that we stay on top of the latest state and federal guidelines, and that we are protecting all of our information systems.

Our policies thoroughly and transparently outline how your data is used, both in regards to our online services and your sensitive member information. Below you will find information related to these policies. You also have the option to request the limiting of information that Bay Federal shares with third parties for marketing purposes, as outlined in our Federal Privacy Notice and California Consumer Privacy Act (CCPA) Disclosure.

Protect Your Information

Bay Federal will never contact you directly and request sensitive private information (i.e., your account number, your social security number, etc.). Any time we need to collect or update your information, we will point you towards a secured site with your own established login credentials, such as online banking.

If you receive a request to provide specific account information from someone claiming to represent Bay Federal, do not share that information and please contact us immediately.

Privacy Notice

Our federal Privacy Notice outlines how Bay Federal may use and/or share your information. You may opt out of information sharing to third parties for marketing purposes by clicking on the link below, or by following instructions in the Privacy Notice.

Privacy Opt-Out

California Consumer Protection Act (CCPA)

Under the CCPA, residents of California have additional rights pertaining to their personal information and privacy. Our CCPA Disclosure further outlines how Bay Federal Credit Union may collect, share, use, and protect your information.

Your privacy is important to us. To find out more about how we collect, use, and share your personal information, or to exercise your right to opt-out of information sharing, please view our full Notice at Collection for more information.  You may also request this information by calling us or visiting any branch location.

Online Privacy Policy

Bay Federal Credit Union is committed to implementing appropriate protections for any personal information that we collect or our users share with us. Our Online Privacy Policy outlines how Bay Federal may collect, use, and/or share any of your information obtained through the use of our website or online services.

Children's Online Privacy Protection Act (COPPA)

The Children’s Online Privacy Protection Act (“COPPA”) prohibits unfair or deceptive acts or practices in collection, use, or disclosure of personally-identifiable information from or about children under the age of 13 on the internet. Our COPPA Policy describes why, when, and what personally-identifiable information Bay Federal may collect about children through our website.

Requests to Know, Correct, Delete Information, or Opt-Out of Data Sharing

You have the right to know the information we request, the right to opt-out of data sharing, as well as the right to request deletion of your information. You may do so by:

Opt-Out of Sharing Your Information

You have the option of opting out of sharing of your personal information with our business partners. The Credit Union shares information for the purpose of providing better products and services to you and does not sell your personal information for monetary compensation. By going to our “Exercise your Privacy Rights” form, you can opt out of Bay Federal sharing your information for marketing purposes. Review our Federal Privacy Notice and our CCPA Disclosure for more information.

Attention: You are leaving the Bay Federal Credit Union website

You will be redirected to a website outside of the Bay Federal Credit Union website and entering a website hosted by another party. The linked website is not operated by Bay Federal Credit Union. Bay Federal Credit Union is not responsible for the content or availability of the linked website. Bay Federal Credit Union does not represent the operator of the linked website, the member, or any other users if the two enter into a transaction. Privacy and Security Policies of the linked website may differ from those of Bay Federal Credit Union.