Frequently Asked Questions

Logging In and Joining

Logging In and Joining

Details on how to login to your account and what you need to become a Bay Federal member.

Your Account Information

Your Account Information

Instructions on how to find, set up, and update your basic account information.

Credit and Debit Cards

Credit and Debit Cards

What to do if your card is compromised, information on purchase rewards, and more. 

Bill Pay

Bill Pay

Find out how you can best use Bay Federal's free online bill payment services.

Loan FAQs

Loan FAQs

Bay Federal offers a variety of lending options. No matter the kind of loan you have, we have the answers!

Move Money

Move Money

Whether you need to pay a loan, or transfer or send money, Bay Federal has options for you.

Checks and Depositing

Checks and Depositing

You can order new checks, review deposits, or deposit your paycheck from the comfort of your own home.

Alerts and Budgeting

Alerts and Budgeting

It's easy to link accounts, figure out a budget, and set up alerts for your spending or bill payments.

Overdraft Protection

Overdraft Protection

Learn about setting up overdraft protection on your accounts.

Auto Insurance FAQs

Auto Insurance FAQs

Learn about Bay Federal Credit Union's auto insurance policy. 

Hours and Locations

Hours and Locations

Bay Federal provides convenient hours and locations, as well as an extensive network of ATMs.

Contact Us

Contact Us

You may contact us during regular business hours at 831.479.6000 or toll-free at 888.4BAYFED.

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