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Logging In and Joining FAQ

Logging in and Joining lock and key image

Logging In FAQ

  • How do I login to BayFedOnline?

  • How do I set up an account for BayFedOnline or the BayFed Mobile App?

  • Why do you need to call, text, or email me to verify my device?

  • My verification code isn’t working. What could be wrong?

  • I don’t have access to the phone number on my account to receive the verification code. What do I do?

  • Can I remove the enhanced security settings on computers I don’t use anymore?

  • How do I reset my personal online banking password?

  • What is Touch ID sign-on and how do I set it up?

  • Are there any fees associated with BayFedOnline or the BayFed Mobile App?

  • If I lose my device, what happens to my BayFed Mobile App?

  • I’m having problems with the BayFed Mobile App showing up correctly on my tablet device. What is wrong?



Joining FAQ

  • Can I join Bay Federal Credit Union?

  • How do I become a Bay Federal Credit Union member?

  • What is the easiest way for me to move my checking account from a bank?

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