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Transfer Money Matrix


Move Money FAQ

  • How can I make a loan payment/transfer online?

  • How do I do a cross-member transfer?

  • How can I send money internationally?

  • How do I do an external transfer?

  • What is Popmoney and how do I set it up?

  • Is Popmoney free?

  • What is the cutoff time for Popmoney?

  • When does the recipient receive funds that I send using Popmoney?

  • Can I stop a Popmoney payment?

  • I sent money through Popmoney and it hasn't shown up. Where did it go?

  • What is the difference between using email address, mobile number, or bank account information in Popmoney?


External Transfers to or from Your Accounts at Other Financial Institutions

  • How does Bay Federal process external transfers? How long does it take to transfer funds?

  • Why are some of the accounts I’ve added missing from my Transfer Funds page?

  • Can I transfer funds internationally?

  • Can I transfer funds into someone else's external account?

  • How do I set up a one-time external transfer?

  • Can I set up an external transfer today to process later?

  • Can I edit an external transfer?

  • How do I check the status of my external transfers?

  • How will I know when an external transfer is complete?

  • How do I set up recurring external transfers?

  • What are my frequency options for recurring external transfers?

  • Can I change the number of remaining external transfers in a recurring plan?

  • Do the limits and/or fees from my accounts at other banks or credit unions apply in Transfer Funds?

  • How much does it cost to transfer funds?

  • What are the cutoff times for canceling today’s external transfers?

  • How do I cancel an external transfer?

  • Can I stop an external transfer after the send date?

  • What can make my external transfer unsuccessful?

  • How do I get details about an unsuccessful external transfer?

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