We are aware of recent reports of scam attempts targeting Bay Federal members. These scams may involve phone calls or messages that appear to come from Bay Federal Credit Union, asking members to confirm transactions and provide personal or account information, including one-time PINs, online banking credentials, or other sensitive details.
Please remember:
Bay Federal employees will NEVER ask you to share your online banking password, one-time PINs, or full card numbers over the phone, via text, or by email.
If you receive a suspicious call, message, or email:
Your security is our priority. Learn more about how you can protect your account and information against Spoofing.
September 17, 2019
We have heard of an increase in fraudulent Bay Federal checks making their way around the country. Did you receive a Bay Federal check, but you are unsure of its validity? Call our Member Service Center at 831.479.6000 or toll-free at 888.4BAYFED, option 3, and a Support Specialist will assist you.
As a reminder, never deposit or cash a check if you are uncertain of its source. If you have any questions about the validity or source of any check, call the financial institution that the check is drawn on to confirm it is not a fake.
You will be redirected to a website outside of the Bay Federal Credit Union website and entering a website hosted by another party. The linked website is not operated by Bay Federal Credit Union. Bay Federal Credit Union is not responsible for the content or availability of the linked website. Bay Federal Credit Union does not represent the operator of the linked website, the member, or any other users if the two enter into a transaction. Privacy and Security Policies of the linked website may differ from those of Bay Federal Credit Union.
