Lost or Stolen Card? Contact us immediately!
If your card is lost or stolen, please call us immediately.
- During Bay Federal business hours, call our Member Service Center at 831.479.6000 or 888.4BAYFED, option 3.
- After business hours, please call 866.883.4414.
Protecting Your ATM/Visa Debit Card or Visa Credit Card Transactions
We have implemented a special system to protect your Visa Debit Card or Visa Credit Card from fraudulent use. If this system identifies card usage out of your normal range, your card may be blocked from further use until we verify whether or not these transactions are indeed valid.
To inform us of legitimate transactions outside of your usual habits, please call Member Services during Bay Federal Credit Union business hours at 831.479.6000, or 888.4BAYFED, option 3.
- After Bay Federal Credit Union business hours, please call 866.883.4414.